COVID-19 Questions & Resources

Before reading this page, please see USC’s up-to-date FAQ page at usc.edu/coronavirus/faq/

NOTE: the health crisis has worsened significantly, and the University now needs to find a long-term housing solution that both works for each of our residents and significantly reduces the numbers of students still living in USC Housing. If you were registered for USC Housing this semester, please update your status as soon as possible at housingapp.usc.edu.

Frequently Asked Questions about COVID-19

While we may not have access to the most up-to-date information from administrators, we are striving to keep tabs open on questions that are arising from the student body and the answers we can collect from them.

If you have a pressing question, email us at usg@usc.eduPlease be patient as we try to respond to your request and consolidate these answers.

What should I do to prevent the spread of infection?

Flu and other serious respiratory illnesses are commonly spread by cough, sneezing, or unclean hands. Covering your nose and mouth with your elbow when coughing or sneezing prevents the spread of a virus. Handwashing (with soap and water) for 20 seconds reduces risk of infection (tip: the Fight Song is the perfect amount of time). Avoid touching your eyes, nose, and mouth. Avoid close contact with someone who is sick.

Is campus still open?

Most buildings, including the libraries, the bookstore and recreational facilities will not be publicly accessible until further notice. Library resources and services will be available online to assist with your studies and research here; items can still be purchased from the USC Bookstore online by visiting here . While key-card access will still be available for those who are required to be in the office for work or research, we emphasize the need to exercise social distancing and hygiene as recommended in every location.

USC Hospitality will remain open to provide food options, but in a reduced capacity. Please check USC Hospitality hours of operation for the latest information.

What should I do if clinical rotations or lab work are required for my degree program?

Please contact your program advisor for guidance regarding your specific degree program requirements. Some programs have developed department-specific guidelines related to these concerns. The Office of Research has also established a website for research-related updates.

How does this affect international students?

The University continues to update information on how new campus policies and national restrictions affect international students. Please see sites.usc.edu/coronavirus/international-students/ for the most up-to-date information.

Will graduation ceremonies be cancelled?

The University has decided to postpone but not eliminate all USC in-person commencement 2020 activities. USC plans to have an in-person, on-campus celebration that will take place once travel and large group events become safe and permitted.

More information in President Folt’s memo dated March 20, 2020. 

Will my financial aid be affected?

Students receiving all forms of university merit aid (e.g., fellowships and scholarships) will continue to be funded. More information about work study and financial aid to follow, but they plan to make students whole for this semester. Stipends and aid for graduate students will be honored according to the terms of all offer letters.

Why were classes moved online?

Social distancing is an effective public health strategy to slow virus spread, and is currently being implemented at over 50 universities across the country. The goal is to reduce the amount of community contact.

Are students being kicked out of USC Housing?

The majority of students living in university housing left for Spring Recess, but many did not or were unable to for a range of reasons. For those who stayed in university housing, please be assured, the University will continue to provide housing, food and support as we work with each of you to find a solution that fits your circumstances. We appreciate your understanding – we are here to help: housing@usc.edu

If you left university housing, do not return to retrieve your belongings until the University establishes a safe and orderly process to do this. We have limited access to many places on campus in order to meet social distancing requirements and to protect the health and safety of those who are still living and working on campus. We’re keeping your rooms locked and your belongings safe. We know this is important to you and we’ll have more information in the coming days.

Resources

If you have something to add to our growing list, or have a question about anything below, please email us at usg@usc.eduPlease be patient as we try to respond to your request and consolidate these answers.

USC Library COVID-19 Resources

All library digital collections, services, and programs that support remote teaching and learning remain available online. Library buildings are closed until further notice.

More information at: https://libraries.usc.edu/covid-19-updates-support-online-teaching-and-research

COVID-19 Hotline

The USC community, including parents of current students, should use this hotline to ask any questions related to COVID-19 from the Emergency Operations Center (EOC) team: 213-740-6291 or covid19@usc.edu.

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Campus Support and Intervention

Campus Support & Intervention (CSI) is an office within Campus Wellbeing and Crisis Intervention. CSI is a team of professionals to assist students, faculty, and staff in navigating complex issues. Whether you are seeking support for yourself or someone else, CSI is available to help you problem solve, understand options, and connect with resources. Please note that CSI is not an emergency resource and are not available 24/7.

More information at campussupport.usc.edu

 

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Mutual Aid Spreadsheet

If you are able to offer resources including but not limited to housing, food, pet or child care, or transportation, or need those resources yourself, please see a crowdsourced mutual aid spreadsheet compiled by fellow Trojans here.

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Jewish Coalition Against Domestic Abuse (JCADA)

The Jewish Coalition Against Domestic Abuse (JCADA) is safety planning with people who may be quarantined with their abuser. Their helpline is available during business hours for just this purpose: 877-88-JCADA. Available for non-Jews too!

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USC Emergency Aid Fund

The Leonetti O’Connell Family Foundation has established an emergency grant program to assist students who are experiencing unexpected financial difficulties which may impact enrollment.

More info at apply.scholarsapply.org/locaid/.

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Free Cengage Unlimited Subscription

Cengage is providing free access to their online platforms and online textbooks via a Cengage Unlimited subscription through the end of the semester.

More info at cengage.com/covid-19-support/student.

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U-HAUL Storage and Rates Deals

U-HAUL is offering limited free storage and discounted rates for students. See more at uhaul.com/Storage

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Free Comcast Internet for 2 Months for Low-Income Individuals

Internet Essentials brings affordable high-speed Internet home.

In response to emergency measures associated with Coronavirus (COVID-19), Internet Essentials will increase speeds from 15/2 Mbps to 25/3 Mbps for all customers. This speed increase will happen automatically – no action is required by customers. In addition, new customers will receive two months of free service. 

Click here for more details.

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New York Times Coronavirus Briefing Email

An informed guide to the global outbreak, with the latest developments and expert advice about prevention and treatment. Sign up here.

Basic Needs Support

USC’s SEIP Centers and initiatives strive to meet basic student needs by creating spaces and opportunities that can favorably impact their everyday lives as a Trojan, including the Trojan Food Pantry, housing insecurity, financial resources, and other community resources.

More information at seip.usc.edu/studentbasicneeds

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Counseling and Mental Health

Counseling and Mental Health programs include individual therapy, group therapy, crisis support, psychiatric services and specialties for gender-based harm. A specialized team in Relationship and Sexual Assault and Violence Prevention Services works on relationship/sexual violence prevention education and client services.

Crisis support: Students are encouraged to walk-in for urgent matters at both Engemann and Eric Cohen Student Health Centers. If after closing hours, please call the 24/7 line, 213-740-9355 (WELL)

More information at studenthealth.usc.edu/counseling

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Free Online Legal Counseling

Have a dispute with your landlord or insurance company? USG and GSG provide free 30 minute legal counseling appointments every Monday 4pm-9pm.

More information at bit.ly/2wmSgTa.

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Peer-to-Peer Support

If you are able/comfortable to provide a fellow student with a place to sleep during this time, please email V Marks at marksv@usc.edu.

If you have lost your job/are food-insecure/need a little extra help, please reach out to V Marks at marksv@usc.edu; the team would love to share these donations with you. You will keep this food from going to waste.

If you are not food-insecure, please help by reaching out to those who are. If you know anyone who might fall into this category, email V Marks at marksv@usc.edu, whose team will reach out if you are not comfortable reaching out yourself.

The team is still accepting food donations if you have any items that would otherwise go to waste while you’re gone (milk, eggs, fruits, veggies, etc.). Email V Marks at marksv@usc.edu to coordinate drop-off.

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Help for those immunocompromised

COVID-19 has put those who are immunocompromised in great danger, even in completing simple tasks such as grocery shopping. Several such students have reached out in need of help. Please reach out to Jay Goldstuck at goldstuc@usc.edu if:

 

  • You yourself are immunocompromised, and need assistance in obtaining groceries or other essentials. Jay’s team will connect you with someone who will complete these tasks with the greatest possible sanitary care. They have both paid and volunteer-based options.
  • You are not immunocompromised, have not been out of the country in the past month, and would like to assist with delivering essentials to immunocompromised individuals. They have both paid and volunteer options.
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Virtual Student Life Opportunities

Student engagement opportunities and student life activities are essential parts of your USC experience. As courses continue online, Student Affairs and Campus Activities are working to provide students with as many ways as possible to stay involved in student life.

More information at studentaffairs.usc.edu/student-life-virtual-resources/

 

 

 

Contact Us

USC Undergraduate Student Government

TCC 224, 3607 Trousdale Pkwy Los Angeles, California 90089

(213) 740-5620

usg@usc.edu

 

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